Personal Data Protection

Privacy Policy 7slot – Our Commitment to Protecting Your Data

At 7slot, your privacy is not merely a legal obligation — it is a core value that shapes how we design, build, and operate every aspect of our platform. This document transparently explains how we collect, use, and protect your personal data.

Updated: 1 January 2026
PDPA 2010 Compliant
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PDPA 2010 Compliant
Malaysia
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Banking-grade
No Data Sales
To third parties
Full Access Rights
Control in your hands

7slot Data Protection Principles

Our six core commitments to the privacy of every member in Malaysia

Data Minimisation
7slot only collects data that is genuinely necessary for the stated purposes. We do not request irrelevant or excessive information. The principle of "minimum necessary" underpins every data collection decision we make.
Information Confidentiality
Your personal data — name, phone number, email, account information — is never sold, rented, or shared with third parties for marketing purposes. No one outside 7slot gains access to your information without your consent.
Top-Tier Security
All data is stored on secure servers with AES-256 encryption. Communication between your device and the 7slot platform is protected by SSL 256-bit — the same standard used by Maybank2u and CIMB Clicks to secure online banking transactions.
Full Control in Your Hands
You have the right to access, correct, download, or request deletion of your personal data at any time. 7slot provides an easy-to-use privacy control panel directly within your account settings — no need to contact support for basic actions.
Malaysia PDPA Compliance
7slot's Privacy Policy is designed and updated to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Any changes to Malaysian data protection legislation will be reflected in this policy within a reasonable timeframe.
Data Breach Notification
In the event of a data breach affecting your information, 7slot is committed to notifying you within 72 hours of the breach being detected — well ahead of what the law requires. Transparency in critical situations is an obligation we take seriously.
1

Introduction – Why Your Privacy Matters to 7slot

This Privacy Policy ("Policy") describes how 7slot ("we", "platform") collect, process, store, protect, and disclose your personal data when you use the 7slot.io website and all related services.

When you register an account, make a deposit using Touch 'n Go eWallet, GrabPay, or DuitNow, play games, or simply browse the platform 7slot, you are entrusting us with some of your personal information. We take that trust seriously — not merely because it is required under Malaysia's Personal Data Protection Act 2010 (PDPA), but because it is simply the right thing to do.

By using the platform 7slot, you agree to the collection and use of data as described in this Policy. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to close your account.

A Simple Summary of This Policy

7slot collects data necessary to manage your account and comply with the law. We do not sell your data to anyone. You may request access to, correction of, or deletion of your data at any time. All data is protected with bank-grade encryption.


2

Personal Data We Collect

7slot collect your personal data through several different channels. Below is a full breakdown of the data we may collect and the reasons for doing so:

2.1 Data You Provide Directly

Data TypeExamplePurpose of Collection
Identity informationFull name, date of birth, identity card numberIdentity verification (KYC), legal compliance
Contact informationMalaysian phone number, email addressAccount communications, OTP, security notifications
Financial informationEWallet account name, FPX bank detailsProcessing deposits and withdrawals
PasswordPassword hash (never stored in plain text)Account security
KYC DocumentsCopy of MyKad or passportIdentity verification for large withdrawals

2.2 Automatically Collected Data

While you use the platform 7slot, our systems automatically record certain technical information required for security and service improvement:

  • IP address and approximate location data
  • Device type, operating system, and browser version
  • Account activity logs (login time, logout, in-account actions)
  • Betting and game history (retained for licence compliance purposes)
  • Session data and cookie information (see Section 6)

3

How We Use Your Data

7slot use your personal data solely for legitimate, pre-defined purposes. We will not process your data for any purpose incompatible with the original reason it was collected.

3.1 Account Management & Services

  • Creating and managing your account 7slot your
  • Processes deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks), and other supported methods
  • Processing withdrawal requests and ensuring payments reach the correct recipient
  • Providing access to all games and platform features
  • Managing bonus programmes, promotional offers and VIP programmes

3.2 Security & Compliance

  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Meeting the KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements mandated by our operating licence
  • Comply with directions from relevant regulatory authorities
  • Verifying member eligibility (aged 18+, not on the self-exclusion list)

3.3 Service Improvements

  • Analysing usage patterns to improve platform layout and experience
  • Developing new features based on member needs and feedback
  • Optimising platform performance for the most popular Android and iOS devices in Malaysia

3.4 Communications

7slot may send you the following communications:

  • Account security notifications (new login, password changes)
  • Transaction information (deposit confirmation, withdrawal status)
  • Promotional offers and bonuses — only if you have consented to receive marketing communications
You may unsubscribe from marketing communications at any time via the "unsubscribe" link in any email or through your account settings. However, transactional and security communications are mandatory and cannot be disabled.

4

Data Sharing & Disclosure

7slot will never sell, rent or trade your personal data to any third party for marketing purposes. This is an absolute commitment with no exceptions.

However, there are limited situations where 7slot may need to share some of your data with third parties:

4.1 Trusted Service Providers

We share the minimum necessary data with service providers who help operate the platform, including:

  • Payment gateway provider — to process deposits and withdrawals via local Malaysian payment methods
  • Game providers — such as Pragmatic Play, PG Soft and Evolution Gaming to operate the games you play
  • Cloud service provider — for secure data storage and platform reliability
  • KYC service provider — for identity verification as required by our licence

All third-party service providers are bound by strict data protection agreements and are only permitted to use your data for the purposes we specify.

4.2 Legal Requirements

7slot may be required to disclose your data if mandated by Malaysian law or a valid court order, including investigations by authorities into fraudulent activity or money laundering.

What We Will Never Do

7slot will never sell your data to advertising companies, data brokers, or any third party unrelated to the operation of our platform. This is not just a promise — it is a strict internal policy that is fully auditable.


5

Data Security – How We Protect Your Information

7slot continuously invests in security infrastructure to ensure your data remains protected at all times. The technical and organisational security measures we employ include:

5.1 Technical Security

  • Transmission encryption — SSL/TLS 256-bit for all communication between your device and 7slot servers, equivalent to the standard used by Maybank2u
  • Storage encryption — Sensitive data is stored in encrypted form using AES-256
  • Data segregation — Financial data and personal data are stored in separate systems with distinct access controls
  • Round-the-clock monitoring — An intrusion detection system (IDS) operates 24/7 to monitor for suspicious activity
  • Regular security testing — Penetration testing conducted by independent cybersecurity firms at least twice a year

5.2 Organisational Security

  • Access to member data is granted only to staff 7slot who require it for their designated tasks
  • All staff with access to sensitive data are bound by confidentiality agreements and undergo regular security training
  • Complete audit logs are maintained for all access to members' personal data
While we take all reasonable precautions, no system in the world is 100% breach-proof. You also play a role in keeping your data safe — use a strong, unique password, enable two-factor authentication, and never share your account credentials with anyone.

6

Cookies & Tracking Technologies

Platform 7slot uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device by your browser.

6.1 Types of Cookies We Use

Cookie TypePurposeCan It Be Disabled?
Essential CookiesRequired for login, session security, and core platform functionalityNo (the platform will not function without them)
Preference CookiesSaving your preferences such as language and display settingsYes
Analytics CookiesHelps us understand how the platform is used for improvement purposesYes
Performance CookiesOptimising platform speed and responsivenessYes

You can manage your cookie settings through your browser. However, disabling essential cookies will affect the functionality of the platform 7slot significantly. 7slot does not use third-party advertising cookies or cross-site tracking technologies.


7

Your Rights Under Malaysia's PDPA

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our internal policies 7slot, you have the following rights regarding your personal data:

Right of Access
Request a complete copy of all personal data we hold about you in a readable format.
Right to Rectification
Request the correction of any inaccurate or incomplete data via your account settings or customer support.
Right to Erasure
Request the deletion of your data ("right to be forgotten") — subject to legal retention requirements.
Right to Object
Object to the processing of your data for direct marketing or any other non-mandatory purposes.
Right to Portability
Request your data in a machine-readable format (JSON/CSV) for transfer to another platform.
Right to Restrict Processing
Request that we restrict the processing of your data under certain circumstances while your complaint is being investigated.

To exercise any of the above rights, contact us by email at privacy@7slot.io or via live chat 24/7. 7slot is committed to processing all requests within 14 business days.


8

Data Retention Period

7slot retains your personal data only for as long as it is needed for the purposes stated in this Policy, or as required by applicable law.

Data TypeRetention PeriodReason
Active account informationThroughout active account + 7 yearsLegal requirements & licence compliance
Financial transaction records7 years from the date of transactionTax & audit legal requirements
KYC Documents5 years after account closureAML requirements & licence compliance
Security logs2 yearsSecurity incident investigation
Analytics cookie dataMaximum 13 monthsPlatform usage analytics

Once the retention period expires, your data will be securely deleted or anonymised in a manner that prevents re-identification.


9

Child Protection

Platform 7slot is intended solely for users aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

Should we find that a user under the age of 18 has registered an account, that account will be closed immediately and all associated data will be deleted. If you believe your child has registered an account at 7slot, please contact us at support@7slot.io immediately.

7slot uses a multi-layered age verification system that includes date of birth checks during registration, Malaysian phone number verification, and KYC checks for withdrawals. We take child protection extremely seriously.

10

Amendments to This Privacy Policy

7slot reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new services we introduce. Any material amendments will be communicated to you via:

  • In-platform notification upon your next login
  • Email to the address registered to your account (for significant amendments)
  • Announcement on the 7slot homepage

The "Updated" date at the top of this page will always reflect when this Policy was last amended. Your continued use of the platform 7slot following the posting of any amendments shall be deemed as your acceptance of those amendments.


11

Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding how 7slot handling your personal data, or if you wish to exercise any of your privacy rights, please contact our Data Protection Officer:

  • Privacy Email: privacy@7slot.io
  • General Support Email: support@7slot.io
  • Live Chat: 24 hours a day, 7 days a week (live chat button at the bottom-right corner of the platform)

We are committed to responding to all privacy-related enquiries within 14 working days. For more complex cases requiring in-depth investigation, we will inform you of the expected timeframe within 3 working days of receiving your enquiry.

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you are dissatisfied with how we handle your complaint. Further information on how to file a complaint with the relevant authority is available on the official website of the Ministry of Communications & Digital Malaysia.

Your Data Is Safe. Now It's Time to Play at 7slot!

You now know how 7slot protects your privacy. Register with confidence and enjoy over 500 of Malaysia's best games.

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